FAQ

About greenRush

Account Info

  • How do I create a greenRush account?
  • What information do I need to provide in order to sign up?
  • What does greenRush do with my information after I’ve signed up?
  • How long does the verification process take?
  • What documents are valid as proof of residence?
  • How old do I need to be to sign up to greenRush?
  • I’ve forgotten my login details. What do I do?

Medical Marijuana

  • Can I order cannabis without a doctor’s recommendation?
  • Can you guys help me get a medical marijuana card?
  • What do I need to get an MMJ card through greenRush?
  • I already have an MMJ card. Can I use that or does it need to be one prescribed by greenRush?

Ordering

  • Once registered, how much cannabis can I order?
  • Which payment methods are accepted?
  • How do I redeem a promo code?
  • Can transactions be covered by health insurance?
  • Where does greenRush deliver?
  • Who must be present to accept the delivery?
  • Why isn’t my favorite dispensary listed?
  • How can I check on the status of my order?
  • Should I tip my delivery person?
  • I was delivered the wrong order. What do I do?
  • I placed the wrong order. Can I amend my delivery?
  • What is the difference between medical and recreational cannabis?
  • What is the difference between sativa and indica cannabis?
  • How do I apply my credits to my order?
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